Privacy Policy

Last Updated:

At Vlaxyroneichex, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

1.1 Personal Information

Personal information is data that can be used to identify you individually. We may collect the following personal information:

  • Name and contact information including email address, phone number, and mailing address
  • Event details and preferences you provide when requesting our services
  • Payment information when you engage our services
  • Communication records including emails, messages, and phone conversations
  • Any other information you choose to provide to us

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

  • IP address and geographic location
  • Browser type and version
  • Operating system and device information
  • Pages visited and time spent on our website
  • Referring website addresses
  • Clickstream data and navigation patterns

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our site, remember your preferences, and improve our services. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our event decoration services
  • Processing your inquiries and responding to your requests
  • Communicating with you about our services, updates, and promotional offers
  • Scheduling consultations and managing event bookings
  • Processing payments and maintaining financial records
  • Analyzing website usage to improve user experience
  • Detecting, preventing, and addressing technical issues or fraudulent activity
  • Complying with legal obligations and enforcing our terms and conditions
  • Sending you marketing communications if you have opted in to receive them
  • Creating aggregated statistical data for business analysis

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: When you have given us explicit permission to process your information for specific purposes
  • Contract Performance: When processing is necessary to fulfill our contractual obligations to you
  • Legitimate Interests: When we have a legitimate business interest that does not override your privacy rights
  • Legal Compliance: When we must process your information to comply with legal requirements

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have regarding your information.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or subpoena. We may also disclose information when we believe it is necessary to protect our rights, your safety, or the safety of others.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection practices
  • Secure backup and recovery systems

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include:

  • The duration of our relationship with you
  • Legal and regulatory requirements
  • The nature and sensitivity of the information
  • Potential legal claims or disputes
  • Business and operational needs

When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you
  • Correction: You can request that we correct inaccurate or incomplete information
  • Deletion: You can request that we delete your personal information under certain circumstances
  • Restriction: You can request that we restrict the processing of your information
  • Portability: You can request a copy of your information in a structured, machine-readable format
  • Objection: You can object to our processing of your information for certain purposes
  • Withdraw Consent: You can withdraw your consent at any time where we rely on consent to process your information

To exercise any of these rights, please contact us using the information provided at the end of this policy.

8. Marketing Communications

If you have opted in to receive marketing communications from us, we may send you promotional emails, newsletters, or other materials about our services. You can opt out of receiving marketing communications at any time by:

  • Clicking the unsubscribe link in any marketing email
  • Contacting us directly with your request
  • Updating your communication preferences in your account settings

Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your account or our ongoing business relationship.

9. Third-Party Websites

Our website may contain links to third-party websites, plugins, or applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, disclose, and sell
  • Right to request deletion of your personal information
  • Right to opt-out of the sale of your personal information
  • Right to non-discrimination for exercising your privacy rights

We do not sell personal information to third parties. To exercise your CCPA rights, please contact us using the information below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Vlaxyroneichex
3601 W 17th Ave
Denver, CO 80204
Phone: (720) 515-2033
Email: question@vlaxyroneichex.world

We will respond to your inquiry within a reasonable timeframe and work to address your concerns promptly and effectively.